The Cloisters welcomes all visitors and offers events and programs to accommodate all audiences on a regular basis. See Programs for Visitors with Disabilities for more information about accessible programs at The Cloisters and the Main Building of the Museum.
For Visitors with Mobility Impairments
Because of its landmark status, The Cloisters has somewhat limited accessibility for visitors with mobility impairments. A van is available to assist wheelchair users and other visitors with mobility impairments to enter the Museum. Please call 212-650-2211 for more information or to arrange for a van. A limited number of wheelchairs are available free of charge for use at The Cloisters.
For Visitors Who Are Deaf or Hard of Hearing
Audio Guide players are free for visitors who are hard of hearing. They are equipped with volume control and are available with headsets or neck loops for hearing aids with T-switches. Transcripts in standard and large print are available for visitors who are Deaf or hard of hearing.
Sign Language interpreters may be provided for groups of visitors who are Deaf. See The Cloisters Group Visits or call 212-650-2280 (TTY: 212-570-3828) for more information.
Assisted Listening Devices are available free of charge to visitors who are hearing impaired. Please inquire by calling the Education Office at 212-650-2280.
For Visitors Who Are Blind or Partially Sighted
Audio Guide players are free for visitors who are blind or partially sighted. Transcripts in regular and large print are also available. Guided touch tours are available by appointment for groups of visitors who are blind or partially sighted. Self-guided touch tour floor plans are also available. Please inquire at the Admissions Desk.
Contact Information
For more information about accessibility at The Cloisters, or for general inquiries, please call 212-923-3700 (TTY: 212-570-3828) during Museum hours.
